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Overview

Safeturf uses Google Drive to store documents uploaded through the onboarding flow and partner portal (contracts, W-9s, articles of incorporation, voided checks, etc.). To get started, you need to create a Shared Drive folder and grant access to our service account.
A Google Workspace account with Shared Drives is required. Personal Google Drive accounts (gmail.com) will not work because Google does not allow service accounts to store files in personal Drive storage.

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Step-by-step Setup

1

Create a Shared Drive folder

In Google Drive, go to Shared Drives in the left sidebar and create a new Shared Drive (or use an existing one). Inside it, create a folder for Safeturf documents, e.g. Safeturf Documents or Partner Uploads.
Shared Drives are available on Google Workspace Business Standard and above. If you don’t see “Shared Drives” in your sidebar, contact your Google Workspace admin.
2

Add the Safeturf service account

Click on the Shared Drive name, then go to Manage members. Add the following email as a Content Manager:
safeturf-drive@safeturf-main.iam.gserviceaccount.com
The service account must be added as Content Manager (not Viewer or Commenter). Safeturf needs write access to create subfolders and upload files.
3

Send us the folder ID

Open the folder you created inside the Shared Drive. The folder ID is the last part of the URL:
https://drive.google.com/drive/folders/XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
                                       └── This is the folder ID
Send this folder ID to your Safeturf contact and we will configure it on our end.

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What happens next

Once the folder is shared and configured:
  • Safeturf automatically creates subfolders for each application (e.g., {business_name}_{application_id}/onboarding/w9/)
  • Uploaded documents are stored in the appropriate subfolder
  • Documents are accessible via direct links in the Safeturf portal

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FAQ

Google does not allocate storage quota to service accounts. Files uploaded by a service account must be stored on a Shared Drive, where the organization’s storage quota is used instead. This is a Google platform restriction, not a Safeturf limitation.
Content Manager access on the Shared Drive. This allows Safeturf to create subfolders and upload files. We do not modify or delete any files you place in the folder.
Yes. Remove the service account from the Shared Drive’s member list at any time. Note that this will prevent new uploads from being stored.
Google Workspace Business Standard or higher. Business Starter does not include Shared Drives.